Hilton will also be notified of all this. There was something spilled in the main Guest Lobby area that ran from the front desk all the way to the pool area and was not cleaned up-this place was horrible! Breakfast did not have enough food for registered hotel guests-no coffee, no bread, no seating and housekeeping staff were smoking cigarettes right outside the front door-I mean I could not believe all of this was happening under one roof! Never once was any kind of management on site. It was scary! Asked to please move, yet the next room was just the same-we were so disappointed as this is a new hotel and we are Hilton Honors members. The room had a huge fruit punch stain on the carpet along with other stains and the pillows on beds looked liked someone had just slept there. Tried to check in to this hotel under our reservation at 4:15PM-the front desk said we could not check in yet as they did not have enough towels-Huh? We waited until 5PM to get into the room. Very impressive and felt very lucky to have this manager around during our stay.Go to the Sheraton Erie Waterfront Hotel instead of this place. See 822 traveller reviews, 193 photos, and cheap rates for Home2 Suites by Hilton Erie, PA, ranked 18 of 40 hotels in Erie and rated 4 of 5 at Tripadvisor. I have been staying various Hilton’s hotel for so many times and never saw anyone working so hard like him. From AU183 per night on Tripadvisor: Home2 Suites by Hilton Erie, PA, Erie. He seems never stop working and doing multiple things simultaneously. He is an extremely kind and enthusiastically hotel’s professional. B, who is the one I believe to turn this place around. I am very impressed about the general manager, Tom. I believed that the management team has been changed recently. The hotel had very limited breakfast options when I just moved in. Bathroom water was hot and great water pressure. The rooms were clean, and the bed is comfortable. Prenota Home2 Suites by Hilton Erie, PA, Erie su Tripadvisor: consulta le recensioni di 820 viaggiatori che sono stati al Home2 Suites by Hilton Erie, PA (n. I was so surprised that this hotel is good. So, I decide to try it and plan to cancel it anytime if it’s not working for me. Home2 Suites by Hilton Erie, PA: Great Stay - See 822 traveler reviews, 193 candid photos, and great deals for Home2 Suites by Hilton Erie, PA at Tripadvisor. Save big with exclusive deals and discounts. But I need to have a big refrigerator which seems only Home 2 offers in their suites. HOME2 SUITES BY HILTON ERIE, PA in Erie located at 8035 Oliver Road. I was worried about this hotel due to the reviews I saw online before I booked it. I have been travelled a lot as a Hilton Gold member for years and booked with Home2 Suites by Hilton Erie, PA from Aug.22-Sep. I will say that the employees that I interacted with at the front desk were very pleasant, which is the only reason I would give them more than one star on the rating scale. Obviously, they need to maintain and/or update the furniture. I also noticed that the pull out couch in the room was very worn and that you sink when you sit in it. It was ironic that Hilton has stickers all over the mirrors and hotel rooms doors touting their cleanliness in the age of COVID. He wrote everything down, but who knows how or if the management follows up on these things. I let the front desk know about the state of my room at checkout. Unfortunately,it wasnt until the next morning I found a used washcloth hanging in the shower and dirty wadded up towels under the sink. I was tired, and willing to deal with what I thought was minor inconveniences. On arrival, the bathroom was missing hand towels, a bathmat and tissues and I found crumbs on the nightstand. I have stayed at numerous Home2Suites and have found them to be consistently clean and in good repair, so I booked at this hotel without reading the reviews first. I was so disgusted with my recent stay at this property.
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